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Pet Insurance Claims Procedure


If you are claiming for Veterinary fees please download a claim form below and follow the guidance on in details of Your Policy Document Section 1 - Veterinary Fees.

Please Click Here to download a claim form.

The above link is a PDF claim form that is required to be printed and fully completed by you and returned to:

Pet Insurance Claims,
MSI Insurance Management (Ireland) Ltd.,
5th Floor, Trinity Point,
10-11 Leinster Street South,
Dublin 2, Ireland,
t: +353 (0)1 614 9410.

In the event of any other type of claim please telephone our claims team on 0818 286521, opening hours are Monday to Friday: 9am-5pm.

Please ensure that all Original Documentation in support of your claim is sent with your claims form as photocopies are not acceptable and can lead to a delay in the handling of your claim.