These terms of business set out the basis on which Blue Insurances Limited will provide business services to you as an individual private client of the firm.

Our Status

• Blue Insurances Limited is an Insurance Intermediary and is regulated by the Irish Financial Regulator as a multi-agency intermediary, with product producer status. A copy of the firm's statement of authorised status from the Irish Financial Regulator is displayed in Appendix 3.

Our Service

• The Services which we provide are:
  Receiving and transmitting orders on your behalf fro a product(s) to a product producer as listed in Appendix 1.
  In order to provide these services we hold appointments in writing for the product producers listed in Appendix 1.

Our Charges

• Blue Insurance Services Limited will request and accept payment only where:
• (a) An insurance undertaking has invited renewal of a policy of insurance
• (b) A proposal for insurance has been accepted either manually or electronically by an insurance undertaking

Our Remuneration

• Blue Insurance Services Limited receives commission from product producers with whom we arrange insurance products

Conflicts of Interest

• It is the policy of the firm to avoid any conflict of interest when providing business services to its clients. However, where an unavoidable conflict of interest arises we will advise you of the steps we propose to take in order to protect your interests before providing you with any business service.

Default Remedies

• All insurance products are arranged on the express condition that pending receipt of the premium from you, Blue Insurances Limited reserve the right, not withstanding delivery of a policy, Insurance certificate or receipt to you, to cancel the policy, obtain a refund from the product producers and apply same in reduction of the amount due from you. Blue Insurances Limited will, if necessary, exercise its legal rights to receive any payment due to it from clients for business services provided by it and, to be reimbursed for any value obtained by the firm for clients arising from payments by the firm on behalf of clients who subsequently default on any payment due to the firm.
• Product producers may withdraw benefits or cover on default of any payment due under any products arranged for your benefit or on failure by you to accurately provide all material information in relation to such insurance products.

Default by this firm:

• In the unlikely event that we cannot meet our liabilities to you, any monies paid by you to us for an insurance product are deemed to be accepted by the product producer with whom we have arranged your insurance.
• Blue Insurances Limited is a member of the Investor Compensation Scheme, which provides certain remedies to eligible clients on default by us. The main details of the operation and conditions of the scheme are listed in appendix 2. Your legal rights against the firm are not affected by this scheme.

Complaints

• Any complaint that you may have in relation to the business services provided by us (insurance claims issues, should follow the complaints procedure stated in the policy wording from which you are making a claim), should be made in writing to us, outlining the nature of your complaint. Any such complaint will be acknowledged within 14 days. The complaint will be full investigated by Blue Insurances Limited and a full response will be provided to you. We will aim to provide this response not later than 2 months from receipt of your complaint. In the event that you remain dissatisfied with our handling and response to your complaint you are entitled to refer your complaint to The Irish Financial Regulator.

Governing Law

• This agreement is subject to Irish Law and the Irish Courts will have exclusive jurisdiction over any dispute.

Appendix 1

Product Producers

• White Horse Insurance Limited
• UK Underwriting Limited
• AXA Insurance UK Plc
• Royal and Sun Alliance Plc
• Strategic Insurance Services Limited
• Avid Insurance Services Ltd
• Benchmark Underwriting Ltd
• Inter Partner Assistance SA

Appendix 2

Investor Compensation Company Limited

Blue Insurances Limited is a member of the Investor Compensation scheme established under the Investor Compensation act 1988, which provides certain remedies to eligible clients on default by us. The right to compensation will arise only:

• If you are an eligible investor as defined by the act.
• If we are not in a position to return client money or investment instruments owned or belonging to our clients; and
• The extent that your loss is recognised for the purpose of the act.

When an entitlement to compensation is established, the compensation payable will be the lesser of 90% of your loss which is recognised for the purposes of the Investor Compensation Act 1988 or Eur20,000

Your legal rights against Blue Insurances Limited are not affected by this scheme.

Appendix 3