Careers with Blue Insurance
| Job Title | Department | Employment Type | Date Posted |
|---|---|---|---|
| Product Manager | Marketing | Permanent Role | 08/03/2023 |
| Customer Service Executive | Niche Team | Permanent Role | 08/03/2023 |
Customer Service Executive
Position Overview
Blue Insurance in Blanchardstown Corporate Park 2, Dublin 15, are now on the lookout for an enthusiastic and highly motivated Customer Service Executive to join our team in our busy Call Centre. Joining an award-winning Company, as a Customer Service Executive, you will be responsible for dealing and answering queries across our Home and Motor products.
Developing a comprehensive understanding of the entire product range, you'll be required to provide a first-class standard of service at all times. You will be required to have an excellent grasp of both verbal and written English.
An APA or CIP qualification is desirable and this would suit a professional with a passion for delivering great service. You will be responsible for checking and insuring the highest standard of service is provided, which includes making amendments to policies and answering queries across our range of Car and Home products.
Key Duties & Responsibilities:
- Strong Customer Service & Communication skills with the ability to answer sales and service calls in an efficient & friendly manner
- Handling an assigned workload of emails or queries and following them through to completion
- Adhering to data protection and the following protocol as laid out by the Company
- Referring queries to Underwriters and communicating Underwriting decisions to the team
- Dealing with Call Centre and Internal Department queries
- Understanding of the Insurance Market
- Other ad-hoc duties
Skills:
- Excellent interpersonal skills
- Effective verbal and listening communications skills
- Attention to detail and high level of accuracy
- Very effective organisational skills
- Effective written communications skills
- Computer skills including Microsoft packages, email and web
Personal Attributes
- Self-motivated and resourceful, with the proven ability to multi-task and operate successfully under tight deadlines
- Possess cultural awareness and sensitivity
- Be flexible, demonstrate sound work ethics
- Enjoy a fast paced, dynamic, challenging, and team-oriented work environment
This is a full time, permanent position.
Please forward your application together with CV to careers@blueinsurance.ie and indicate when you might be available to take up the position.
Cover-More Blue Insurance Services Limited is an equal opportunities employer.
